Help Center

Find answers, guides, and support resources for using Bitria

Email Support

support@bitria.com

General inquiries and account issues

Response Time

Within 24 hours

Monday – Friday, 09:00 – 18:00 (UTC+4)

Getting Started

Account creation, verification, and first steps on Bitria

  • How to create an account
  • Identity verification (KYC) process
  • How to deposit digital assets
  • Understanding the trading interface

Trading

Spot, Futures, and Margin trading guides

  • How to place a Spot order
  • Understanding Futures contracts
  • Using leverage and margin
  • Order types: Limit, Market, TP/SL

Security

Protect your account and manage access

  • Enable two-factor authentication (2FA)
  • Passkey registration and management
  • Trusted device management
  • Recognizing phishing attempts

Account & Settings

Manage your profile, preferences, and API keys

  • Updating profile information
  • API key creation and permissions
  • Notification preferences
  • Account deletion and data export